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Cyber SOC as a Service
(Security Operations Center)

We have dual SOC's in Cape Town and Johannesburg (South Africa) for redundancy and fail-over.

A typical IT department in any organization does not have the necessary capacity, skills, or time to attend to cybersecurity activities and incidents.

Our Cyber Defense team very frequently sees that there is a re-active approach to cyber security, instead of a pro-active approach.  This mindset leaves many organizations exposed to substantial business risk.

Managed Detection and Response (MDR)  from our 24 * 7 Cyber SOC refers to a proactive and comprehensive approach to detect, investigate, and respond to cybersecurity threats. The primary objective of MDR is to enhance an organization's overall security posture and prevent data breaches, network intrusions, and other cyber threats.

 

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Threat Detection

Threat Detection is a critical component of Managed Detection and Response (MDR) and involves using various technologies and techniques to identify potential security threats in real-time. The goal of Threat Detection is to identify malicious activity or suspicious behavior that could indicate an ongoing attack or a potential vulnerability in the organization's systems and networks.

1. Signature-based Detection: This is a traditional method that involves identifying known threats by matching them against a database of known attack signatures.

2. Behavioral Analysis: This involves analyzing the behavior of systems and users to detect anomalies that could indicate malicious activity. For example, a sudden spike in network traffic or a change in user behavior could indicate a potential threat.

3. Artificial Intelligence and Machine Learning: These technologies are increasingly used for Threat Detection, as they can analyze vast amounts of data in real-time and identify complex threats that might be missed by other methods.

4. Endpoint Detection and Response (EDR): This involves monitoring endpoints, such as laptops, servers, and mobile devices, for suspicious activity and threats.

5. Network Traffic Analysis:  This involves analyzing network traffic to identify potential threats, such as malware communications, unauthorized access attempts, and data exfiltration.

Threat Detection is a continuous process that requires regular updates and fine-tuning to stay ahead of evolving threats. Our MDR typically employ teams of security experts who continuously monitor the organization's systems and networks to detect and respond to potential threats. The use of advanced Threat Detection technologies and techniques, combined with the expertise of our security professionals, can significantly enhance an organization's overall security posture and reduce the risk of a successful attack.

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Investigation and Analysis

Investigation and analysis is a crucial step in cyber managed detection and response (MDR). The purpose of investigation and analysis is to determine the nature and scope of a detected threat and to gather information that can be used to mitigate the threat. This process typically involves the following steps:

1. Confirm the Threat: The first step is to verify that a potential threat is actually a real threat. This may involve reviewing logs, network traffic, and other data sources to determine whether a suspicious activity is genuine or a false positive.

2. Determine the Source of the Threat: The next step is to identify the origin of the threat. This can involve tracing the source of malicious traffic or reviewing log data to determine the source of the attack.

3. Assess the Impact: After the source of the threat is identified, it's important to understand the extent of the damage that has been caused or could be caused by the threat. This may involve reviewing data that has been exfiltrated, determining which systems or data have been impacted, and determining the potential impact on the business.

4. Determine a Response Plan: Based on the information gathered during the investigation and analysis, the MDR team will develop a plan to mitigate the threat and prevent further harm. This may involve isolating affected systems, blocking malicious traffic, patching vulnerabilities, and deploying countermeasures to prevent similar attacks in the future.

5. Execute the Response Plan: Finally, the MDR team will execute the response plan to neutralize the threat and prevent further harm. This may involve remediating vulnerabilities, blocking malicious traffic, and restoring affected systems to their normal state.

Investigation and analysis is a critical component of MDR as it provides the information needed to understand a threat's scope and impact and develop a plan to mitigate the threat. This information can also be used to improve the organization's overall security posture by identifying weaknesses in the system that can be addressed to prevent similar threats in the future.

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Response and Remediation

Response and Remediation is the final stage in the process of cyber-managed detection and response (MDR). The purpose of response and remediation is to neutralize a detected threat and prevent further harm to the organization. This stage typically involves the following steps.

1. Isolation: To prevent the spread of a threat, the MDR team may isolate affected systems and disconnect them from the network. This can be done by disconnecting affected systems from the network or by implementing firewall rules to block malicious traffic.

2. Containment: The next step is to contain the threat by limiting its spread and impact. This may involve deploying countermeasures such as firewalls, intrusion prevention systems, and endpoint protection software to prevent further harm.

3. Remediation: After the threat has been contained, the MDR team will work to remediate any vulnerabilities that have been exploited. This may involve patching systems, upgrading software, and implementing security measures to prevent similar attacks in the future.

4. Data Restoration: If data has been exfiltrated or lost, the MDR team will work to restore it to its pre-incident state. This may involve restoring backups or reconstructing data from other sources.

5. Post-Incident Review: After the threat has been neutralized and the organization's systems have been restored to their normal state, the MDR team will conduct a post-incident review to evaluate the effectiveness of the response and remediation efforts. This may involve reviewing logs, analyzing network traffic, and gathering feedback from stakeholders to determine what could have been done better in the future.

Response and Remediation is a critical component of MDR as it ensures that the threat is neutralized and that the organization's systems are restored to their normal state. It also provides the opportunity to evaluate the effectiveness of the response and to identify areas for improvement to prevent similar threats in the future.

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Reporting and Communication

Reporting and communication is an important aspect of cyber-managed detection and response (MDR) as it provides stakeholders with regular updates on the organization's cybersecurity posture and the status of detected threats. Reporting and communication typically involve the following steps:

1. Regular Reports: The MDR team will provide regular reports to stakeholders, including senior management, incident response teams, and other relevant parties. These reports will provide information on the status of detected threats, the effectiveness of response and remediation efforts, and the organization's overall security posture.

2. Incident Reports: In the event of a security incident, the MDR team will provide an incident report that details the nature of the threat, the extent of the damage, and the steps taken to mitigate the threat. This report will provide stakeholders with a clear understanding of the incident and the steps taken to resolve it.

3. Threat Intelligence Sharing: The MDR team may also provide threat intelligence updates to stakeholders to inform them about the latest threats and vulnerabilities. This information can be used to improve the organization's overall security posture and to prevent similar incidents in the future.

4. Communication with Stakeholders: Regular communication with stakeholders is important to ensure that they are informed about the organization's security posture and the status of detected threats. This may involve regular meetings, email updates, or other forms of communication appropriate for the organization.

5. Transparency and Openness: The MDR team should maintain transparency and openness in their reporting and communication activities. This includes being honest and transparent about the nature of the threats, the extent of the damage, and the steps taken to mitigate the threat.

Reporting and communication are essential to MDR as it provides stakeholders with the information they need to make informed decisions about the organization's cybersecurity posture. It also helps to build trust between the MDR team and stakeholders and promotes a culture of security within your organization.

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Our MDR solution can integrate with any environment, on-prem, cloud or hybrid.

The integration of our outsourced Managed Detection and Response (MDR) services from our Cyber SOC  into a customer's environment can vary depending on the specific needs and requirements of the customer.

This will require close collaboration between our Cyber SOc team and the customer to ensure that the solution is properly integrated and that the customer is fully informed about the status of detected threats.

Our team will typically deploy the MDR solution, which may involve installing sensors, agents, or other software on the customer's systems and networks. Our Cyber SOC team will also configure the MDR solution to work seamlessly with the customer's existing security infrastructure.

 

Successful integration will help the customer to improve their overall security posture and to respond quickly and effectively to any detected threats.

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